Diat Privacy Policy
1. Our Commitment to Your Privacy
Diat is dedicated to empowering practitioners to expand their practice and individuals to lead healthier lives through nutrition counseling. Our aim with this policy is to provide transparency about the information we collect through our websites, apps, devices, and other products and services, how we use it, and the choices available to you.
Please note that this policy does not cover data we handle on behalf of other entities, as those practices are governed by our agreements with those entities. We recommend referring to the privacy policies of those entities for information on how they handle your data.
All providers that work using our platform should abide by this policy to protect the user’s data.
2. Information Collection Process
We collect information from various sources and in different ways, including directly provided information, automatically collected information, data from third-party sources, and data inferred or generated from other data.
3. Information You Provide
We collect personal information directly from you when you sign up for our services. This includes, but is not limited to, your name, email address, physical address, date of birth, health-related information, and dietary preferences. We gather this information through our onboarding process on our mobile application. Additionally, we may collect usage data and preferences as you interact with our app to enhance your user experience.4. Technical information collected automatically
We automatically collect certain internet and electronic network activity information, including log data,geolocation data, cookie data, device information, usage data, and sensor data.5. Information We Create or Generate
We derive new information from other data we collect, including using automated means to generate inferences.6. Information collected from third-party services
We obtain various types of information from third-party partners, advertisers, and co-branding/marketing partners.7. Usage of Personal and Sensitive User Data
The personal and sensitive information you provide is used exclusively to facilitate the creation of customized nutrition plans and receive advice by the coaches you select. Additionally, we may use aggregated, anonymized data derived from your information to improve our services and enhance user experience. At no point do we use your personal information for purposes other than those outlined in this policy without your explicit consent.8. Data Protection Mechanisms
To safeguard your personal and sensitive information, we implement robust security measures. All datatransmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology. Furthermore, we encrypt all personal and sensitive data at rest using AWS Key Management Service (KMS) to prevent unauthorized access. We regularly update our security practices to ensure compliance with current regulations and best practices.9. Purposes of Use and Categories of Information
We utilize the information collected for product and service delivery, business operations, product improvement and development, personalization, customer support, communications, marketing, and advertising.
10. How and With Whom We Share Your Information
We share your personal and sensitive information only with the health and nutrition coaches who are part of our platform and whom you choose to engage with for the purpose of receiving personalized coaching.
These coaches are bound by strict confidentiality agreements that prohibit them from using the information for any purpose other than creating and managing your nutrition plans. We do not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes without your explicit consent.
These coaches are bound by strict confidentiality agreements that prohibit them from using the information for any purpose other than creating and managing your nutrition plans. We do not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes without your explicit consent.
11. Data Retention
We retain your information only as long as necessary to provide our services, fulfill the purposes described in this policy, and comply with legal obligations.
12. Your Rights and Choices
You have the right to access, portability, correction, deletion, and objection to the processing of your information. We provide options within your settings to exercise many of these controls.
13. State-specific disclosures:
If you are a resident of California, Virginia, Utah, Colorado, or Connecticut, you have certain rights and choices you should know about:
Notice at Collection: You have a right to receive notice of our practices before or when we collect your information, including the categories of information and sensitive personal information collected, the purposes for which such information is collected or used, whether such information is sold or shared, and how long such information is retained. You can find those details in this policy under the headers above.
Right to Know: You have a right to see the information we have collected about you. You may request your information by contacting us at info@diatapp.com using the email address tied to your Diat account. You also have a right to request additional information about our collection, use, disclosure, selling or sharing of such information. You can find those details in this policy under the headers above.
Rights to Request Correction or Deletion: You also have rights to request that we correct inaccurate information about you or delete your information. You can log into your profile to update your information, or delete your data at any time by logging into your account or by contacting us at info@diatapp.com using the email address tied to your Diat account. Please note that there may be legal reasons for us to keep your data, such as if we receive a law enforcement request asking us to preserve data.
Right to Opt-Out/Right to Limit Use and Disclosure of Sensitive Personal Information: You have a right to opt-out from the “sale” or “sharing” of your personal information. Diat does not sell your personal information. However, we mayfrom time to time use services that help deliver interest-based marketing and advertising to you outside of Diat. You also have a right to limit our use of sensitive personal information for purposes other than to provide Diat. As a wellness service, the information we collect often pertains to your health.
Please email send us an email to to info@diatapp.comif you do not wish for us or our partners to share information relating to your use of Diatfor marketing and advertising purposes. Diat does not sell or share the personal information of children or teens.Right Against Discrimination: Diat does not discriminate against you for exercising these rights. You may designate, in writing or through a power of attorney, an authorized agent to exercise these rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.
Lastly, under California Civil Code section 1798.83, also known as the “Shine the Light” law, California residents who have provided personal information to a business with which they have established business relationship for personal, family, or household purposes (“California Customers”) may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes.If you think that we haven’t complied with data protection laws, you have a right to lodge a complaint with the Data Protection Commission in Ireland or with your local supervisory authority.
14. Personalized Subscription Services
At Diat, we understand the importance of privacy and transparency when it comes to your personal information. As part of our commitment to providing tailored experiences, we offer personalized subscriptions created by our coaches. These subscriptions are designed to cater to your specific needs and preferences, ensuring a customized approach to achieving your goals.
15. Changes to this policy.
We may update this policy periodically, and we will post any changes on this page. If the changes are significant, we may provide more prominent notice or obtain your consent to the changes.
16. Contact Us
For any questions or concerns regarding this policy, please contact us at the provided email address or physical address.